sparring

Courtesy on the sparring mat (credit: forlanda)

About Courtesy

Courtesy is the first tenet of Taekwondo.  It represents a positive aspect of a person’s character.  In simplistic terms, it means being nice to others.

One way one can be nice is to show respect.  When one respects another it generates positive energy.  This positive energy is what makes people feel good about themselves.  There are many ways of showing respect.  You can show respect by saying or doing something; the same is true for withholding words or not doing something.  This might seem confusing, so here are some example to clarify.

Things you say or do to show respect:

  1. say:  Start saying “sir” or “ma’ am” to everyone.  Everyone will start feeling they are important.
  2. do:  Open a door for someone, and make them feel special.
What you do here generates positive energy on the receiving end.

What you should not say or not do to show respect:

  1. don’t say:  Call someone who is obese “fatso”.  If you don’t have anything nice to say, don’t say anything.
  2. don’t do:  Cut in line in front of people who has been waiting ahead of you.  This creates negative energy against you.

Things you don’t do prevent negative energy.  This kind of courtesy are the ones that tend to be invisible, i.e. people will typically not notice it unless they know the nature of the person who is restraining themselves.

Courtesy On The Sparring Mat

A few days a go, I saw an exemplary display of courtesy.  This great act of courtesy came from one of our students who is just 11 years old.  This just goes to show that courtesy has no age boundaries, or for that matter, no gender or ethnic limits.

Anyway, our student exercised courtesy during a Taekwondo sparring match.  You might be thinking or asking “how can someone show courtesy in a sparring match when all the do there is punch and kick each other?”  This is where it gets interesting.  Our student is extremely fast and strong in sparring.  His kicks are devastating to anyone even above his age group.

During his sparring match, he moved and kicked just as we practiced in class.  However, there was something missing.  His kicks and punches lacked the sting they normally had during sparring practice in class.  As the matched continued, it was clear that his opponent wasn’t as skilled, and was basically outclassed.  Our student won the match–scoring 3 to 1.

What really happened here?  And how does courtesy fit in?  It may not be obvious, but our student realized his opponent was outclassed and thought that his kicks could potentially hurt or injure his opponent.   So instead of kicking at his normal speed and power, he restrained himself–still kicking with enough power to score, yet sufficiently restrained so as not to hurt the other kid.  When I realized this, I stopped shouting instructions towards him; I just let him be throughout the rest of the match.

For any age, this behavior is exemplary.  It is a sign that our student knows to respect the safety of others even to the point of possibly compromising his win.  He could have easily shut out his opponent, but his humbleness and courtesy showed his potential for becoming a true martial artist.  He also gained my respect and admiration.

Conclusion

Most of the time, courtesy is something you do to others who notice and appreciate it.  However, sometimes it is something you do not do, as in the case of our student who restrained his normally strong kicks to avoid possibly hurting someone who wasn’t as skilled at protecting himself during a match.

Acts of courtesy of this kind could easily remain hidden from everyone, except for the lucky few who happen to know the inside story.

So remember, acts of courtesy can be happening all around you without you.

Q1 2012 PC Vendor Market Share

Q1 2012 PC Vendor Market Share (credit: Apple Outsider)

Since the introduction of the Apple iPad in April 2010, then the entry of the extremely affordable Kindle Firein November 2011, the sales of traditional computers like laptops and desktops have slowly dwindled.

Check out the graph which clearly shows the trend in sales for the Apple iPad.  Notice Q1/2010.  This is when the iPad was released.  With the exception of Lenovo, all PC vendor market shares were trending down.

Look at Q4/2011. Notice that the Lenovo market share begins to show a hint of a downward trend.  Q4/2011 was when the Kindle Fire was introduced by Amazon.com.  For $199 a pop, the Kindle Fire quickly moved up second to the iPad in the tablet computer market.

I work in the IT (Information Technology) field.  My general bias is to people who happen to have the traditional personal computer.  But, based on recent conversations with people considering a new purchase of a computing platform, most see themselves as buying a tablet computer.  The reason being is that most users have really been using computers to do one or more of the following activities:

  1. Check e-mail
  2. Stay connected via social networking
  3. Shop online
  4. Read the latest news and gossip
  5. Watch movies
  6. Listen to music

If I missed one, let me know, but based on what I’ve heard directly from people who aren’t that computer savvy, these are pretty much all they do!  If that is so, then the tablet computer is the new paradigm of personal computing.

With Microsoft joining the bandwagon of tablet computing, there is no going back.  I bet you, when the next holiday season comes a long, the tablet computer will be the number one purchase.  There will be so many tablet vendors clamoring for consumer attention that tablet features will be full while at the same time prices will be amazingly low!

This is just on the consumer side of the fence.  I’ve noticed a strong trend on the business side as well.  Where I work, the standard computing device is a Windows-based computer.  However, within the last 3 or 4 months, the strong demand for tablet computers has forced iPads into our business environment.  Note that this is an IT department who is a strong Windows proponent.  This is simply amazing.

This technological revolution can certainly be attributed to the following things:

  • The tablet operating system is extremely easy to use that even a two or three-year old could operate it.
  • The battery life of these devices blow away those of laptops.  Tablet battery lasts anywhere from 8 to 10 hours.
  • Tablet prices have been going down; for $199, anyone can have one.
  • Tablet applications are plenty and extremely cheap.  In the good old days of PC software, $20 or higher software prices were typical.  Today there are many free apps; and for those you buy, the price ranges from $0.99 to $9.99.  Most are only $0.99!

Enough of my ramblings.  The tablet trend is definitely here, and there is now getting around that.

What do you think?  Is the tablet the new personal computer?

We always recite the tenets of Taekwondo at the start of every class to help instill them into our students.  They are:

  1. Courtesy
  2. Integrity
  3. Perseverance
  4. Self-control
  5. Indomitable Spirit
  6. Victory

This is basically a list of traits or characteristics we as martial artists live by.  Courtesy is treating others with respect; just be nice to others.  When you do what is right and your word is your bond, you have integrity.  Life is full of challenges; perseverance can help you get over them; you only fail when you quit.  If you don’t let anger or other temptations get to you, you have self-control.  Indomitable spirit is setting high goals and going for them; people need a purpose in life.  With victory, one can radiate positive energy through their winning attitude; there is a silver lining to every dark cloud.

Why is this code important?

When you learn attack and defensive techniques that can potentially hurt people, that is “power”.  With “power” comes responsibility; you as a martial artist have the responsibility of using this power for good.

The original movie “Karate Kid”, clearly illustrates what would happen when this power isn’t guided or tempered with a martial arts code like our tenets of Taekwondo; people who simply learn martial arts techniques become bullies.

Do not take the tenets of Taekwondo lightly; we recite it for a reason.  We want to instill them in all our students.  The next time you recite the tenets of Taekwondo, think about what they represent.

Backups

credit: Stuart Miles / FreeDigitalPhotos.net

We all do!

This month has been a very busy one; as such, I have not been able to write something for April 2012; however, I did write something about computer backups on my Hubpages titled Computer Backups:  The Last Thing on Our Mind.

Check it out; it may save you some serious headache later.

I should have something in May 2012.

I learned about mind mapping over two decades ago.  Within the last year, it has recently come back into the scene, at least my scene.

If you are not sure what “mind mapping” is, then this is your opportunity to learn something new.  If you already know what it is and were taught to use it a certain way, you may be surprised of its other applications.

In this article, I will cover three (3) awesome ways you can use and apply Mind Mapping.  In discussing these mind mapping applications, I will cover the following areas:

  • What is mind mapping?
  • What tools exist and where can I find them?
  • What are the three awesome ways to apply it?

Mind Mapping, What Is It?

Basically, a mind map is a way to represent ideas or information where the connections or relationships between the various information is represented in a visual way. The collection of ideas all revolve around a central idea, represented by one or more words.  The act of doing this is called mind mapping.

The image below is an example of a mind map.

Example of a Mind Map

Example of a Mind Map (click for full view)

Tools That Exist and Where to Find Them?

There are many tools that exists out there to help you create mind maps using your computer.  There are two that I have personally used–both free and with wide range of platform support.

  • Freemind – open source product, available at http://freemind.sourceforge.net/wiki/index.php/Main_Page.  I personally use this on my Windows 7 laptop.  It is very high quality and certainly does the job.
  • Mindjet – this is a free product as well; it is available on various platforms including tablets (iOS or Android based); it is available through their respective app stores

Three Awesome Uses

The original intent of mind mapping was to map ideas and how they connect/relate to each other.  That hasn’t changed, but it can be used from a  slightly different perspective, making it an indispensable tool.  Below are three awesome applications for this tool:

  • Brainstorming–out of ideas?  use a mind map to come up with new ideas
  • Taking Notes–it doesn’t have to be as linear as traditional notes; makes for easy review
  • Project Planning–if you don’t want to miss crucial project details, use a mind map

Brainstorming

I do a lot of writing.  When I want to write about a particular topic, sooner or later, I run out of things to write about.  When I discovered mind mapping as a brainstorming tool, I no longer experience this problem, because the best way to come up with new ideas and other ideas related to it is to brainstorm using a mind map.
Give it a try and you’ll see how well it works.  Believe me it definitely works.  Through mind mapping, a topic which seems pretty limited will quickly open up into various areas you may not have ever thought about.  When you mind map, new ideas can easily come to mind because you are forced to think of other things related to the topic at hand.
Here’s an example of a mind map I built to help me figure what to write on a topic related to “casual running”.
Running Mind Map
At first I thought I didn’t really have much to write about, but then after doing a mind map, I can see that I have more than enough topics to write about.

Taking Notes

Traditional note taking can be messy.  On top of that, the act of jotting down information the old fashion way is very linear.  This means if I want to add another piece of information into my notes, I would have to figure a way to squeeze it into my hand written notes.  If I’m using a note taking program, I would have to find the line where i want to insert it and type it in.  Finding that line might take a bit of time.
Now, try taking notes using a mind map!  Whether you do it by hand or using an application, the experience is totally different.  I personally feel like it doesn’t matter if I missed jotting down something in the early parts of note taking, because I know can quickly find the place where I want to insert it when the time is right.  I certainly don’t want to miss key information during note taking when I get busy trying to figure out where to put a bit of information; and this can easily happen using the traditional methods; but not as easily on a mind map.
Anyway, with a mind map you can start at the center of the page with the central idea.  From there, bits of information can be connected in a radial way.  Although nothing is linear, it has a clear structure.
I’ve personally have done this during a webinar.  It works great!

Project Planning

What is the one thing that worries you the most when project planning?  For most of us, it is the thought of missing a critical piece of the overall project.
The act of using a mind map helps draw out all aspects of a project.  There is just no way around that.  When you start mind mapping, ideas can flow from map nodes that already exists; in other words, existing information can help trigger the thought of  related or relevant information or activity.
Below is an example of a mind map for a desktop deployment project:
Project Mind Map

Project Mind Map

Conclusion

Mind mapping is the act of using a mind map to graphically draw out an idea or concept.  It is a very versatile tool.

You can do this by hand, but there are many tools out there that can facilitate the creation and saving of mind maps.  The two free tools mentioned here are MindJet (for Android) and FreeMind.

A mind map is not simply a tool for mapping concepts and ideas, but can easily be adapted in various ways.  Three awesome and very practical applications of it are:

  • Brainstorming
  • Taking notes
  • Project planning

How have you applied mind maps?

Traditional Radio

Traditional Radio (credit: zirconicusso from www.freedigitalphotos.net)

During the 70s, 80s, and even 90s, FM and AM radios were prevalent.  People used them regularly to listen to music.  There were many type of radio stations–with each station specializing on a genre of music.  People used to turn to radio stations for their preferred music.  If you were within reception range of  your type of music, you are in luck.    This means you can listen to music you like.  However, if you only had a couple of radio stations within reach, more likely than not, it  wasn’t your type of music, and probably had to purchase a few albums or CDs to listen to your favorites.

I was one of the lucky ones, but I was at the mercy of the radio station’s programming.

Fast forward to 2012.  Today people listen to their music everywhere!  Thanks to a development called MP3 player which were later popularized by Apple through their line of iPod devices.  Of course this is still not the same.  You still had to purchase music, thought not as expensive as before.

I too own an iPod player–specifically an iPod Nano.  I use it to listen to podcasts and music during my long runs.  That’s not quite the same radio experience though where everyone in the room can hear the type of music they enjoy from various artists they like without first purchasing the music.

Just last year, I realized what had replaced the radio in my life–Internet radio, specifically through services like Pandora.com.  What makes this experience similar to a radio is the emergence of tablet computers.  I know you can do this through laptops, but that seems overkill.  With tablet computers, you can play the type of music you like simply by having an account with Pandora.com and entering the name of the artist or song you like.  From there, Pandora does the rest.  You can even  fine tune it to the point where you click the thumbs up or thumbs down button in Pandora to help it determine your music preferences.

I started using my tablet computer like a radio last year just after Thanksgiving.  We used to tune into a radio station which played Christmas music from the day after Thanksgiving, all the way to Christmas.  They played it 24×7.  A few months earlier my wife bought me a tablet computer, and I decided to use Pandora.com to play the music she liked to hear.  From that point on, we were hooked.

Today and on most weekends, I use my tablet computer to play a certain kind of music that everyone in the family likes.  I leave it on during lunch while everyone enjoys their meal.  The beauty of using the tablet computer as a radio is its battery life.  My tablet can run for over 8 hours without a recharge!  It is certainly better than a laptop computer.

Bottom line is that the traditional radio is obsolete, especially for playing music in the house.  In my house, the radio has transformed into Internet radio on a tablet computer.

 

 

 

I do a lot of writing for various blogs.  One of the biggest challenges in writing is coming up with topics or subtopics to write.  Sometimes you just run out of ideas.  And aside from doing some brute force brainstorming, what else can you do?  You can always read news about the subject matter you wish to write about and comment on it; you can see what everyone else is talking about and give your opinion; or you can mind map.

What is Mind Mapping

The visual way of mapping ideas has been around since the 3rd century (according to en.wikipedia.org). I learned about it over twenty years ago when I was going through my graduate studies at the Air Force  Institute of Technology or AFIT for short.  It’s primary use is the mapping of ideas starting with one central idea.  From there, other related ideas radially branch out.

You can apply mind mapping in various ways.  Here’s how I’ve used it in recent past:

  • Document Complex Processes:  I used it to document how Apple’s educational volume licensing works.  Believe me, their volume licensing for educational institutions is complex.
  • Non-Linear Outlining:  I created the foundation for an outline of a book I’m writing–I actually finished the outline, and have started to write portions of it in another blog–www.lifeandtechskills.com.
  • Create a Task List:  Sometimes getting a good picture of a challenge can be better visualized using a mind map.  This was the case when I used it to determine the various tasks that would be needed to improve the computer and network security of a K-12 educational organization.
  • Topic Generation.  Creating a list of topic ideas can sometimes be difficult using traditional means.  When I started with an experimental niche site several months ago, I use mind mapping to figure out various writing topics.  It was one way to figure out if I had enough content to write.
  • New Way to Take Notes.  I used it to take notes on a recent webinar I attended.  The good thing about it is that I can update my notes without really worrying about sequence.  Remember, traditional note taking is linear and sequential in nature; get out of order and your notes start to look very messy.

Tools For Mind Mapping

You can always mind map with pencil and paper.  However, there are computer programs to do it.  There are several awesome programs available out there for people to use, and most of them can run on any computing platform–including tablet computers.

  •  FreeMind – a free mind mapping application written in JAVA.  It is licensed under the GNU General Public License.  It has extensive export capabilities and works with Windows, Linux, and Mac OS.  I use this one on my Windows 7 computer at home and at work.  It exceeds my expectatios for a free product.
  • Mindjet for Android (previously known as Thinking Space) – This is a free Android app available via the Android market or Amazon.com.  It works with cloud storage like DropBox, and it compatible with the FreeMind file format.
  • Thinking Space Pro ($4.88) – Paid version of Thinking Space; allows for attachments and sharing of mind maps.  Available on Android devices.
There are many others out there, just do a search.  Make sure to get one that is compatible with the file format of FreeMind.  If you do, you can save your mind map in the cloud (like DropBox) and work on them no matter which computing device you have with you–including your smart phone!

Example Mind Map

This is an example of a mind map I started to build for a section of a writing project.  I was trying to figure out why social networking skill is important in today’s world, and mapping it out really helped me organize ideas that revolved around this topic.

Mind Map Example

Mind Map: Central Topic is Social Networking

For the above example, I used FreeMind.

Conclusion

When you find yourself out of ideas, try mind mapping.  There are some great tools out there to make this easy.  FreeMind is my favorite; it’s free and it more than does the job.

How have you used mind mapping tools?

People are always debating about which martial art is better.  Is karate better than kung fu?  Is aikido better than tae kwon do?  How about jiu-jitsu, judo, tai chi, escrima, ninjitsu, aikido, hapkido, and krav maga, just to name a few more?

First let’s make sure we qualify what we mean by “better.”  I am using “better” from the perspective of a physical unarmed fight.

As a martial artist, I have looked into this question as well.  Based on my experience and observation over time, I have come to some pretty eye opening conclusion.

Martial Arts — How They Came to Be

Martial arts can be traced back as far as recorded history–as far back as 2800 BC (see reference 1).  Throughout history humans have proven they are prone to conflicts.  People of various groups, tribes, and countries have fought many battles and wars.  Because of conflicts, many ways of fighting (martial arts) have evolved.  Such evolution occurred in various places we now know as China, India, Japan, Korea, Greece, Germany, Italy, and England, just to name a few.

Which martial arts is best

Karate Kid

Some of the early martial artists were knights, Spartan soldiers,  Roman soldiers, Japanese samurais, Japanese ninjas, and Chinese Shaolin monks.  What made these warriors better than their opponents were their training and dedication?  These people trained all their lives with one purpose–to win physical conflicts or fights.

Evolution of Modern Martial Arts (Western View)

To some degree, the human race have evolved to the point where there is no longer a need for the fighting arts.  Modern weapons have made the need for martial arts warriors a thing of the past; people no longer have to train all their lives to fight off enemies.  With an automatic weapon, good aim, and ammunition, one can easily fend off attackers.

Today people who train in martial arts do it for some other purpose.  Most train to make themselves better people.  Some train primarily for the sport of fighting.  Others train for both.

On top of that, various martial arts styles from many countries, once only available from their respective locale, are now available everywhere.  Martial arts styles and techniques once known to a few are now prevalent.  Hollywood has done their job promoting the arts to those who would otherwise never look into such things.  Movies like “Enter the Dragon” and “Karate Kid” (the links go to Amazon.com, which provides basic information about the movie) have made “kung fu” and “karate” common terms for the masses.  Having Judo and Taekwondo as Olympic sports have also added to the promotion and prevalence of martial arts in modern times.

Which is the best martial arts

UFC tried to prove which martial arts is best


The next wave in martial arts rave came with the introduction of UFC (Ultimate Fighting Championships).  The first widely publicized UFC  event (aka UFC 1) occurred in November 1993.  It was an 8-man tournament involving people of various fighting styles.  This event was supposed to answer which was the best; or so we thought.

Laws of Physics

What does the law of physics have to do with this topic?  Well, most people know that it is near impossible to defy the laws of physics (unless you are a magician, of course).  In any tournament, the winner is always the one who has three things going for them (which is what I would refer to here as the laws of physics):

  1. Well trained for the event at hand
  2. Healthy on date of event
  3. “Eye of the tiger” or the inner heart to win

At UFC 1  Royce Gracie (Brazilian Jujitsu style) came out on top.  Here’s why he won:

  1. He has trained all his life in Jujitsu and in this style of event.  This was the perfect venue for Gracie.
  2. He was healthy and was 7 years younger than his final opponent.
  3. He fought for his family name; there was no way he was going to lose this as his family name was on the line on a widely publicized event in the US.

All three of the above lined up perfectly for him.

Compare this to his opponents.

  1. Gracie’s first opponent was a retired boxer.  Boxers are used to fighting with their fists and on their feet using all kinds of fighting rules.  The boxer was basically like a fish out of water once he was taken down to the ground.  There was no way the boxer was going to win.  This was a very easy win.
  2. Gracie’s second opponent was Ken Shamrock.  I wouldn’t say that Shamrock was at 100% since he just came back 4 days earlier from fighting in Japan (see reference 2).  On top of that, Shamrock was used to events involving more rules.  In UFC 1, the only rule was “no eye gouging or biting”.
  3. Gracie’s last opponent was Gerard Gordeau.  Gordeau’s core was Karate and Savate.  He did multi-martial arts events, but it involved more rules than UFC 1.  On top of that he injured himself punching and kicking a sumo wrestler (Tuli)  on match 1.  He was no match against Gracie.

It is  now over 140 UFC events later.  UFC has evolved.  It now has weight divisions and more rules.  Fighters of various core styles have come to compete, and in various events, grapplers and stand up fighters  alike have won.  Some won with a knockout punch or kick, and some won through some submission hold.

So what does this say about which style is better?  Nothing really.  It proves only one thing, the laws of physics cannot be defied.  Thus in order for one to win a true, no rule confrontation the same three things need to hold true:

  1. Trained well for the situation
  2. Healthy on date of event
  3. Inner strength and motivation to win

Which Is Best?  The Winner Is…

Jhoon Rhee and Bruce Lee

Two of the Best Martial Artists (Grand Master Jhoon Rhee and the Legendary Bruce Lee); photo credit: jhoonrheetkdrrwest.com

After all this, which martial arts is really best?  The answer is none.  What truly makes a martial art style best is the martial artist.  It is the martial artist who trains and masters the arts.  It is my true belief that in a true physical confrontation where there are no rules, the best martial artist always wins, regardless of style.

Reference:

  1. History of Martial Arts (en.wikipedia.org)
  2. Ken Shamrock (en.wikipedia.org)
  3. UFC 1 (en.wikipedia.org)

Have you ever browsed the web then suddenly noticed that your computer is telling you it is infected with all kinds of virus and malware?  And here’s the funny thing…you didn’t even know you had this particular antivirus program!

Here’s another funny thing.  If you opt to fix the infection, it asks you to buy a program.

Don’t fall for it.  Instead turn off  your computer right away (hard power off–hold power down for at least 10 seconds) .  Why?  Because you want to stop your computer before the virus or malware embeds itself in startup process; this will make the malware persistent between computer reboots!

Once you’ve turned off you computer you can do one of the following things:

  • Scan your computer in safe mode.
  • Initiate the recovery of your computer
And for your other computers, you may want to begin backing them up, if they get infected in the future.

Scan In Safe Mode

Turn your computer on in “Safe Mode”.  Do this by pressing F8 a few seconds after you power on but before any sign of Windows shows up on your screen.  In Windows Safe Mode, your computer just runs the bare essentials of the operating system.  So even if the malware was able to embed itself into your computer, it would just lay dormant.

Now do the following to begin finding and removing the pesky virus or malware:

  1. First, using another computer, download the latest Microsoft Malware Removal Tool.  Use a thumb/flash drive to transfer and run it to the infected computer.  Hopefully it detects and removes the malware.  If not, continue to the next step.
  2. Next, if you have an antivirus software, run it and do a full scan of your computer.
  3. If you don’t have an antivirus software, see if you can download one using another computer and use a flash or thumb drive to transfer the program installer to the infected machine.  Microsoft Security Essentials (MSE)  antivirus is free, and could easily suffice for this purpose.  Use it to do a full scan of your computer.
  4. Finally, using another computer download Malware Bytes, and transfer it to the infected machine using a thumb/flash drive.  Like MSE, Malware Bytes is also free.  Install it then run a full scan of the infected computer.  Malware Bytes is one of the best detector and remover of fake antivirus.
  5. If none of the above detect and remove any virus or malware, then you may have to start the built-in recovery process–the last resort.

Initiate The Recovery Process

When you buy a new computer, it normally comes with a separate drive which holds a copy of the manufacturer’s base image of the original computer.  Each computer model has its own way of reaching the recovery process.  There are three types of recovery methods in order of impact severity (low to high).

  1. Re-install the operating system using the recovery volume
  2. Re-install the operating system using the recovery volume drive image

    Recovery on an HP Ultrabook Folio 13

    Recovery options for the HP Ultrabook Folio 13

  3. Re-install the system, C drive, and recovery volume using backups you made long ago

Re-installing the operating system using the recovery volume has the least impact of all.  It retains your data, but restores the operating system to its pristine state; however, you’ll still need to install your programs.

Re-installing the system using the recovery volume drive image completely overwrite drive C on your computer.  You will lose any data (documents, pictures, videos, etc.) you ever stored on drive C.  Make sure you do this only as a last resort.

If the recovery volume is damaged, you will need to restore the system, drive C, and the recovery image using the backup you made long ago.  Hopefully you created one.  If you have other computers, I suggest backing them up before the same thing happens to them.

 Creating a Backup Image for a Computer

A backup image is an exact copy of your system, drive C, and possibly your recovery drive.  On Windows 7, you can start the backup image creation process through the control panel.

Backup and Restore

Backup and Restore: Creating a Backup Image on Windows 7

Next select System and Security, then Backup and Restore.  From there, look at the left column and click Create a system image.  The video below illustrates how this is done.

If you’ve been infected by fake ware, please share us your experience below.

My grandson loves to play with our Apple iPod Touch.  He plays all kinds of games which keeps him entertained.  Most recently, we received an email that said there were purchases of some coins in a game called Monster Mayhem.  The charges ranged from $19.98 to $99.99 made through iTunes.

We thought, how can this be?

Come to find out, our iTunes account had in it a specified credit card–probably from long ago when the account was first created.  My grandson, in the course of playing Monster Mayhem, touched some buttons which activated the purchase of thousands of coins needed to enable various options in the game.  Note that we didn’t even know this until we got the email notification about the purchase.

Undoing the In-app Purchase

The first thing we did was to see what we can do on iTunes to undo the purchase.  We followed the instructions but the online links just goes around in some circular link reference.  We could not find the place where we can undo the purchase!

Next we called up our credit card company to dispute the charges.  Since the charges weren’t really fraudulent, the credit card company didn’t refuse the charges, but they did get me in touch with Apple customer service.

I received instructions from the Apple support representative on how to undo the purchase.

Apple Contact Us page

Apple Contact Us

  • Go to the Apple.com support page
  • From there click the Contact Us link
  • Next click the Express Lane for iTunes Player and iTunes Store
  • From the product categories tab, click iTunes, then iTunes Store, and select Purchases, billing, and redemption; click Continue
  • You will then be taken to the issue description page, select “my topic is not listed” and provide a short description of your topic.  I used “unintentional in-app purchase, need to undo”, then click the ENTER button.
  • You’ll need your order number to complete the rest; make sure you have them
  • Upon completion of the process, you will get a case number; you will also get an email

For our case, the response to the problem was quick and sent via email.  They credited my credit card and added credit to my iTunes account.  Whew!  I’m glad it’s over.

That takes care of undoing the in-app purchase.  Now on to preventing future unintentional in-app purchases since I know my grandson will continue to play games on the iTouch.

Preventing Future Unintentional In-app Purchases

Part of the response Apple sent us were instructions on how to prevent unintentional in-app purchases.

Before doing this, the smartest thing to do is to remove any trace of your credit card on your iTunes account.  This is the sure-fire way of avoiding unexpected iTunes purchases.

However, if you do occasional purchases, you’ll want to follow the instructions we got from Apple.

To prevent In-App Purchases from being made in the future, you can block them on your iOS device by following these steps:

  1. Tap Settings on your device’s home screen.
  2. Tap General.
  3. Tap Restrictions.
  4. If necessary, tap Enable Restrictions and enter a pass code. This pass code will prevent restrictions from being disabled without your permission.
  5. Scroll down to the Allowed Content section. Switch the In-App Purchases option to OFF. Enter your Restrictions pass code if prompted.

That’s it!

If you found this tip useful, please share and comment below and let me know.